At Woven Valleys, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of personal information:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Details (processed securely via third-party gateways)
• Order & Transaction History
• Device and browsing information (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and customer support
• Improve our website and services
• Send promotional offers (only if you opt-in)
• Prevent fraud and ensure security
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3. Payment Security

All payments are processed through RBI-compliant secure payment gateways. We do not store your card details, UPI credentials, or banking information on our servers.

4. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your data only with:

• Logistics partners (for delivery)
• Payment gateways (for transaction processing)
• Legal authorities (if required by law)

5. Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience Understand website traffic and behavior Store user preferences You can disable cookies through your browser settings.

6. Data Retention

We retain your information only as long as necessary for:

• Order fulfillment
• Legal compliance
• Business operations
• 
  

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications

To exercise your rights, contact us at: info@wovenvalleys.in

8. Data Security

We implement industry-standard security measures to protect your data from:

• Unauthorized access
• Misuse
• Loss or alteration

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy, contact us:

• Email: info@wovenvalleys.in
• Phone: +91-8799210549
• Working Hours: Mon–Sat, 10 AM – 7 PM